Privacy Policy
Last updated: April 15, 2026
1. Who We Are
VibecheckStudio is operated by Frédéric Bergugnat, a registered auto-entrepreneur under French law.
Registered address: 4 Rue Arago, 65000 Tarbes, France
Contact: fred@vibecheckstudio.com
2. What Data We Collect
We collect the following personal data when you use our services or contact us:
- Name and email address (via contact forms)
- Website URL and business information (provided voluntarily)
- Chatbot conversation logs (questions and responses, anonymised by IP hash)
- Payment information (processed by Stripe — we do not store card details)
- Usage data such as pages visited and time on site (via standard server logs)
3. How We Use Your Data
We use the data we collect to:
- Respond to your enquiries and deliver the services you have requested
- Process payments securely via Stripe
- Improve our chatbot system and service quality
- Send service-related communications (no unsolicited marketing)
- Comply with our legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR:
- Contract performance — to deliver the services you have purchased
- Legitimate interests — to improve our services and prevent abuse
- Consent — where you have explicitly opted in (e.g. newsletter)
- Legal obligation — where required by applicable law
5. Data Sharing
We do not sell or rent your personal data. We may share data with trusted third-party service providers strictly for the purpose of delivering our services:
6. Data Retention
We retain your personal data only for as long as necessary:
- Contact form submissions: up to 2 years
- Chatbot logs: up to 12 months, then anonymised or deleted
- Payment records: 10 years as required by French accounting law
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Request data portability
- Lodge a complaint with your national data protection authority
To exercise any of these rights, contact us at fred@vibecheckstudio.com.
8. Cookies
Our website uses only essential technical cookies necessary for the site to function. We do not use advertising or tracking cookies. No cookie consent banner is required for essential cookies under GDPR.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All data is transmitted over HTTPS.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.